HelloCash service engages small and mid-sized businesses and merchants to become an agent of the bank and provide a range of banking services using their mobile Phone.
Agents: Are Merchants who provide financial services on behalf of a financial institution through various service delivery channels.
HELLO CASH FOR AN AGENT: ‘MY MOBILE, MY BUSINESS’
Services Provided by Agent mainly includes:
- Opening of Mobile account for customer,
- Opening of regular saving account for customer ,
- Perform cash in ( deposit ) and Cash out (withdrawal) services,
- Transfer funds between different parties,
- Perform various payment services,
- Perform customer due diligence Know Your Customer (KYC) requirement of natural persons,
- Customer education and,
- Compliance with BANK ABC AML (Anti Money Laundering) & KYC (Know Your Customers) Policies.
HelloCash Agents Network includes:
- Branches of Partnered Banks and Micro-Finance Institutions
- Other retailers with a substantial distribution network like petrol stations, post offices, distributors, internet cafes, supermarkets, café and Restaurants.